Privacy Policy
Southern Cross Media Group is committed to protecting the privacy and personal data of individuals who interact with our site and services. This privacy policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws.
Information We Collect
We collect information that you voluntarily provide to us when subscribing to our digital news platform, registering for newsletters, accessing subscription management, or participating in community outreach programs. This information may include your name, contact details, payment information, and preferences. Additionally, we collect technical data through the use of cookies and similar tracking technologies to improve your experience on our online platform.
Use of Your Information
Your data is used to provide and improve our services including delivery of digital newspapers, managing subscriptions, processing payments, and communicating relevant news and updates. Personal information may also be used for advertising and marketing purposes, only where we have your consent or a legitimate interest that complies with applicable laws.
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, personal information may be shared with trusted service providers and partners who assist us in operating the digital news platform, processing payments, or conducting investigative journalism and community outreach programs. Such partners are obligated to keep your data confidential and secure. Disclosure of information may also be required by law or to protect the rights and safety of Southern Cross Media Group, our users, or the public.
Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it will be securely deleted or anonymized.
Your Rights
Under GDPR and applicable privacy regulations, you have rights concerning your personal data. These include the right to access, correct, delete, restrict processing, object to processing, and data portability. You also have the right to withdraw consent where processing is based on consent. To exercise your rights or make inquiries regarding your personal data, you may contact us at our physical address.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings or via prompts on the site. Disabling cookies may affect certain functionalities of the platform.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols are regularly reviewed and updated to ensure the continued protection of your data.
International Transfers
Should your personal data be transferred outside of Australia, we ensure that appropriate safeguards are in place to maintain an adequate level of data protection consistent with GDPR requirements.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If we become aware that we have collected such data without consent, we will take prompt steps to delete the information.
Updates to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or services. We encourage you to review this policy regularly for any updates.
Contact Information
Southern Cross Media Group
57 Collins Street, 8th Floor
Melbourne, Victoria, 3000
Australia
If you have any questions or concerns about this privacy policy or our data handling practices, please reach out to us at the above address.